The greatest testament to the quality of our work is what our customers have to say about us.

Jason had very nice manners.
Betty B.

To all the wonderful people at Michael's & One Hour - Your determination to offer the most amazing customer service is very appreciated by our entire family! I will refer you to everyone!!
Carie G.

Very knowledgeable and friendly.
Mark M., Sparks, NV

The tech Todd was absolutely wonderful- he was thorough and explained everything to me and answered all my questions- his recommendation saved me a LOT of money- having just retired that savings was wonderful- I would recommend 1 hour heating to anyone- I got 3 estimates for the needed work or replacement of my furnace and 1 hour heating performed the most thorough inspection and recommendations THANK YOU TODD AND THANK YOU ONE HOUR HEATING for being the fastest to respond to my inquiry needing help !!
Barbara B.

We had the opportunity to see the original install and now your company's install, it is like night and day. Your group did an excellent job on time and with little disruption to our home life.
Dennis S.

Very Polite, Courteous, Efficient & Professional.
Ray M., Sparks, NV

I could not ask for anyone better than your guys. They were great!
Ethel G.

Completely Satisfied. Great Service. Jason gets our top marks!
Darby W.

Did a great job! We will call you again.
Theresa C.

Didn't try to sell me something I didn't want or need. Timely and personable
Ronald S.

Phil - My thanks for your service and generosity on my service call of 2/3/16. Your professional demeanor and knowledge is amazing. The furnace is running perfect now. It is, and has been, an honor to be a client of your firm and your services. You're a "good man". Thank you.
Terry S., Reno, NV

Very pleased with the service!
Marlyne L., Sparks, NV

Quick response and professional work completed in a timely fashion! I wouldn't hesitate to use their services, if needed, again.
John V.

Phil took his time, repaired problem & thoroughly checked unit.
Kathleen S.

Very professional and reliable. Did a great job.
Mike B.

Exceptional service. No heat Monday morning, called 7am got a call back by 7:30am. The tech was here by 10:15 with a great attitude and was very helpful. Will use again for all my heating & A/C needs. Thanks for the fast and courteous service.
Troy O.

Your company is #1 class!
Josephine M.

Your service is always outstanding!
Marion H., Reno, NV

Great job, thanks! You guys are the best.
Lauren E.

They did a good job and the price is reasonable.
Ted X.

It is a rare experience to come across an individual, sincere and honest, and a complete knowledge of the product. Clearly above the current standard is Phil Lund. He is a real asset to One Hour. Since the installation of my units 6 years ago, the service has been terrific. Not only from Mr. Lund but your staff as well. Thank you all.
Terry S., Reno, NV

Jason was fantastic! Very professional, so nice.
Janet B., Reno, NV

Having been born & raised in Reno, I have seen our local businesses who have worked and served in our community go from excellent customer service to very poor service. Just by chance I found Michaels Plumbing/One Hour Heating in the Yellow Pages of the phone book. Their personnel and service brought back my faith in our local businesses. They are very professional in every aspect of their work. I would recommend them to anyone who needed their services. They are awesome!
Kathy D.

Always courteous and prompt service
John H.

Jason is great, will use him again.
Sher S.



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