The greatest testament to the quality of our work is what our customers have to say about us.
Great job, thanks! You guys are the best.
— Lauren E.
We had the opportunity to see the original install and now your company's install, it is like night and day. Your group did an excellent job on time and with little disruption to our home life.
— Dennis S.
They did a good job and the price is reasonable.
— Ted X.
Very Polite, Courteous, Efficient & Professional.
— Ray M., Sparks, NV
Having been born & raised in Reno, I have seen our local businesses who have worked and served in our community go from excellent customer service to very poor service. Just by chance I found Michaels Plumbing/One Hour Heating in the Yellow Pages of the phone book. Their personnel and service brought back my faith in our local businesses. They are very professional in every aspect of their work. I would recommend them to anyone who needed their services. They are awesome!
— Kathy D.
Did a great job! We will call you again.
— Theresa C.
Always courteous and prompt service
— John H.
To all the wonderful people at Michael's & One Hour - Your determination to offer the most amazing customer service is very appreciated by our entire family! I will refer you to everyone!!
— Carie G.
Exceptional service. No heat Monday morning, called 7am got a call back by 7:30am. The tech was here by 10:15 with a great attitude and was very helpful. Will use again for all my heating & A/C needs. Thanks for the fast and courteous service.
— Troy O.
Your company is #1 class!
— Josephine M.
Very pleased with the service!
— Marlyne L., Sparks, NV
Great with communication, easy to talk to. Honest, clean, and trustworthy, a Contractor all would be pleased with.
— Bill L.
Completely Satisfied. Great Service. Jason gets our top marks!
— Darby W.
Your service is always outstanding!
— Marion H., Reno, NV
The tech Todd was absolutely wonderful- he was thorough and explained everything to me and answered all my questions- his recommendation saved me a LOT of money- having just retired that savings was wonderful- I would recommend 1 hour heating to anyone- I got 3 estimates for the needed work or replacement of my furnace and 1 hour heating performed the most thorough inspection and recommendations THANK YOU TODD AND THANK YOU ONE HOUR HEATING for being the fastest to respond to my inquiry needing help !!
— Barbara B.
It is a rare experience to come across an individual, sincere and honest, and a complete knowledge of the product. Clearly above the current standard is Phil Lund. He is a real asset to One Hour. Since the installation of my units 6 years ago, the service has been terrific. Not only from Mr. Lund but your staff as well. Thank you all.
— Terry S., Reno, NV
Very knowledgeable and friendly.
— Mark M., Sparks, NV
I could not ask for anyone better than your guys. They were great!
— Ethel G.
Phil - My thanks for your service and generosity on my service call of 2/3/16. Your professional demeanor and knowledge is amazing. The furnace is running perfect now. It is, and has been, an honor to be a client of your firm and your services. You're a "good man". Thank you.
— Terry S., Reno, NV
Jason was fantastic! Very professional, so nice.
— Janet B., Reno, NV
My wife and I would like to extend our gratitude to your company for the work performed installing a new water heater, a new gas furnace, and a new air conditioning unit in our home on July 8, 2011.
The price quoted was exact; professionalism of inspection and cost estimate prior to installation and professionalism of installation by the work crew was superb and they were very curteous.
The job was done on time and our premises was left very clean!! We would be happy to recommend your company for this work to anyone.
— Ray & Sharon M., Sparks, NV
Jason had very nice manners.
— Betty B.
Phil took his time, repaired problem & thoroughly checked unit.
— Kathleen S.
Quick response and professional work completed in a timely fashion! I wouldn't hesitate to use their services, if needed, again.
— John V.
Jason is great, will use him again.
— Sher S.
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