The greatest testament to the quality of our work is what our customers have to say about us.
Your company is #1 class!
— Josephine M.
Great job, thanks! You guys are the best.
— Lauren E.
Your service is always outstanding!
— Marion H., Reno, NV
Phil - My thanks for your service and generosity on my service call of 2/3/16. Your professional demeanor and knowledge is amazing. The furnace is running perfect now. It is, and has been, an honor to be a client of your firm and your services. You're a "good man". Thank you.
— Terry S., Reno, NV
Very professional and reliable. Did a great job.
— Mike B.
he went over and above telling me what needed to be done and why. Very excellent
— Julie M.
Exceptional service. No heat Monday morning, called 7am got a call back by 7:30am. The tech was here by 10:15 with a great attitude and was very helpful. Will use again for all my heating & A/C needs. Thanks for the fast and courteous service.
— Troy O.
We had the opportunity to see the original install and now your company's install, it is like night and day. Your group did an excellent job on time and with little disruption to our home life.
— Dennis S.
Very pleased with the service!
— Marlyne L., Sparks, NV
Very Polite, Courteous, Efficient & Professional.
— Ray M., Sparks, NV
My wife and I would like to extend our gratitude to your company for the work performed installing a new water heater, a new gas furnace, and a new air conditioning unit in our home on July 8, 2011.
The price quoted was exact; professionalism of inspection and cost estimate prior to installation and professionalism of installation by the work crew was superb and they were very curteous.
The job was done on time and our premises was left very clean!! We would be happy to recommend your company for this work to anyone.
— Ray & Sharon M., Sparks, NV
Did a great job! We will call you again.
— Theresa C.
Completely Satisfied. Great Service. Jason gets our top marks!
— Darby W.
It is a rare experience to come across an individual, sincere and honest, and a complete knowledge of the product. Clearly above the current standard is Phil Lund. He is a real asset to One Hour. Since the installation of my units 6 years ago, the service has been terrific. Not only from Mr. Lund but your staff as well. Thank you all.
— Terry S., Reno, NV
Having been born & raised in Reno, I have seen our local businesses who have worked and served in our community go from excellent customer service to very poor service. Just by chance I found Michaels Plumbing/One Hour Heating in the Yellow Pages of the phone book. Their personnel and service brought back my faith in our local businesses. They are very professional in every aspect of their work. I would recommend them to anyone who needed their services. They are awesome!
— Kathy D.
Jason was fantastic! Very professional, so nice.
— Janet B., Reno, NV
Phil took his time, repaired problem & thoroughly checked unit.
— Kathleen S.
Great with communication, easy to talk to. Honest, clean, and trustworthy, a Contractor all would be pleased with.
— Bill L.
Jason had very nice manners.
— Betty B.
Very knowledgeable and friendly.
— Mark M., Sparks, NV
They did a good job and the price is reasonable.
— Ted X.
I could not ask for anyone better than your guys. They were great!
— Ethel G.
Always courteous and prompt service
— John H.
Jason is great, will use him again.
— Sher S.
Didn't try to sell me something I didn't want or need. Timely and personable
— Ronald S.
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